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Dashboard Not Updating: Possible Causes

Reasons why your dashboard may not show updated data

Updated over 3 weeks ago

If your FXRK dashboard is not updating correctly, it may be due to a delay in data synchronization or temporary technical issues.

Steps to Troubleshoot the Issue

  1. Refresh the Page: Try logging out and back into your account.

  2. Check Your Internet Connection: Make sure you have a stable connection.

  3. Wait a Few Minutes: In some cases, data may take time to reflect due to synchronization with the broker’s server.

  4. Check Server Time: The dashboard updates based on server time (00h GMT+2), which may cause slight delays in the displayed information.

  5. Clear Cache and Cookies: Try clearing your browser data and reloading the dashboard.

  6. Try a Different Device or Browser: Ensure the issue isn’t specific to your browser or device.

If the problem persists after these steps, please contact our support team so we can assist you further.

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